Privacy Policy

Privacy Policy

Examvia EdTech Pvt. Ltd. (“Examvia”, “we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data through our website www.examvia.com, mobile applications (“Application”), and all associated services (collectively, the “Services”).

Data We Collect

• Personal Information: Name, email address, phone number, password, age, and educational preferences.
• Usage Information: Data on how you interact with our content, features, and tools (e.g., test attempts, doubts posted, courses accessed).
• Transaction Data: Payment or purchase history if you subscribe to paid services.
• Communication Records: Emails, chats, or calls with our support team.
• Device & Log Data: IP address, browser type, access times, cookies, device ID, and location.

How We Use Your Information

We use your data to:

• Deliver personalized learning experiences
• Analyze learning behavior and improve our platform
• Send service updates, promotional messages, and educational recommendations
• Respond to support requests and user queries
• Monitor platform performance and prevent fraud or misuse

Data Retention Policy

We retain user data:

• As long as the user account is active
• Up to three years after account deactivation, unless otherwise required by law or business necessity